TEMPLATE: How to Write Formal Job Descriptions and Offer Letters

When it’s time to present an offer to a potential employee, how do you go about it? Do you give them a proper job...

Independence: The Pros and Cons of Self-Employment

It’s no secret that self-employment has become immensely popular in the beauty industry, but is it right for you? Don’t sign that lease just...

Quit Pressuring Professionals to be Salon Owners

Are you tired of hearing salon ownership presented as the primary indicator of a professional's success? So am I. The practice of pressuring our...

10 Reasons Why Your Employees Keep Quitting

If you’re guilty of any of the following behaviors, odds are pretty good that you’re having a hard time keeping professionals on staff--and you...

[EVENT ANNOUNCEMENT] The Chicago Conference

Nail salon owners: forget what you think you know, want and need. Exciting things are happening in February, and if you're an aspiring nail salon...

I Screwed Up: How to Admit Fault and Apologize

Previously, we talked about what to do when other people screw up, but how do you handle it when you’re the one at fault?...

How to Hold Others Accountable in the Salon

Sometimes, people make mistakes. Unfortunately, many either don’t recognize they’ve made a mistake or choose to pretend they didn’t make a mistake at all....

The #Girlboss Epidemic

Quick note: After writing this post I discovered that the "girlboss" hashtag movement spawned from a brand based on this book and/or this website (which...

Flirts and Perverts: How to Shut Down Sexual Harassment at Work

Sexual harassment at work takes many different forms. For us women, it's the male client who leans forward suddenly during the shampoo so his...

Beauty Career Mastery: How to Map Your Way to Success

When you began your journey in this industry, presumably you did so with a plan, right? If that plan began with "go to cosmetology...

Time Is Money: How to Make Lost Revenue in Your Salon...

This post discusses a pre-payment policy that requires payment in full at the time of booking and describes why these policies are necessary for...

Know Your Rights in the Salon: Employee, Independent Contractor, Booth Renter

It’s that time of year! The Know Your Rights post has been revised and expanded for 2017, and this year, I’m introducing The Salon Employee...

How to Calculate Salon Service Prices

This post is a very condensed version of The Salon Service Pricing Toolkit, which includes: a 28-page Salon Service Pricing Guide that will walk you...

“What should I charge?”: Why Facebook isn’t the place to ask...

"Hey! What should I charge for my services?" "Do my prices seem fair to you?" "What should my prices be for something like this?" Every day, this question...

[AASM] Professional Crisis: Who do the clients belong to?

I've discussed this topic before in several different posts with broader subjects (in this post about whether or not it's a good idea to...

You’re Fired: How to Terminate a Salon Employee

She seemed great during the interview, but it's becoming clear that this particular professional is beyond any help you can give her. Maybe she's...

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