“When nothing is sure, everything is possible.”
-Margaret Atwood

“Uncertainly is an uncomfortable position. But certainty is an absurd one.”

“Uncertainty and mystery are energies of life. Don’t let them scare you unduly, for they keep boredom at bay and spark creativity.”
-R.L. Fitzhenry

Let me ask you a few questions.
1.) If you try to fail and succeed, which have you done?
2.) What color will a Smurf turn when strangulated?
3.) If the professor on Gilligan’s Island can make a radio out of coconuts, why can’t he fix a hole in a boat?

Don’t fool yourself into thinking you have the answer to these questions. They’re ridiculous and unanswerable. The only correct answer is, “I don’t know.”

For some reason, a lot of people have a serious problem with speaking those words. It can be almost painful. Somehow, a lot of us have been programmed by our teachers, our employers, and our peers to believe that admitting ignorance is a display of weakness, stupidity, or incompetence. It’s a personal failure and failure is unacceptable.

Whenever you’re tempted to fake your way through a question, remember this: if the person asking the question knew the answer to begin with, it’s highly unlikely that they would be asking you for it. So, don’t be afraid to say, “I don’t know.” You aren’t admitting failure. You won’t be letting anyone down.

You’re a human, not Google. (That’s what I tell people when I don’t know stuff, lol.)

Nobody has all the answers and for someone else to expect you to have all of the answers is unfair, unrealistic, and unreasonable–so release yourself of that burden and enjoy the bliss of ignorance when necessary. Embrace it.

Uncertainty is full of mystery and possibility. It leads to speculation, and speculation is fantastic.

Creating theories opens up the room for productive discussion. At the same time, it communicates to others in your company that it is okay to not know. If you’re a salon owner or manager, this is an important lesson for your staff to learn and it’s critical that you be the one to demonstrate it. You need to show them that you’re willing and able to admit your limitations so that they can feel more comfortable doing the same when necessary. Uncertainty stimulates growth and jumpstarts creativity. By removing that burden of expectation from yourself and your staff, you are cultivating an environment that encourages confidence and inspires others to learn.

Don’t fake your way. It is far better to risk looking incompetent periodically than to be exposed as a fool regularly. Saving face just isn’t that important and allowing others to burden you with their high expectations is a happiness killer. It causes stress and uncertainty–both of which you don’t need in your life.

Eliminate that pressure. You don’t need it. It’s weighing down the result of your Happiness Equation.

Click here to read Part 1 of Your Happiness Equation.
Click here to read Part 2 of Your Happiness Equation.


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