Salon owners need more than generic advice. They need a trusted partner who can educate them and help them implement customized solutions.
Many salon owners know how to deliver the services their business offers but have no idea how to actively manage the business itself. Even fewer understand the enormous challenges salon businesses face. Unfortunately, this lack of understanding causes many salon owners to make numerous costly mistakes, setting their business up for failure before they even open the doors.
As a salon business consultant and strategist, I specialize in helping salon owners and independent operators develop a new way of thinking, eliminating their insecurities and teaching them to embrace the entrepreneurial spirit of owning their own business.
I operate differently than most beauty industry consulting firms. Whereas other firms encourage their clients to commit to them for long terms and require hefty retainer fees up-front, my consulting packages are designed to be informative and effective in the least amount of time possible. Ongoing support is available, but I have no desire to function as your salon manager by proxy (I already have two of my own to manage, thank you very much). My goal is to identify problems, devise solutions, and facilitate implementation of those solutions in the shortest amount of time possible so you can get back to running your business.
You don’t have to sign any plans, agree to months of weekly meetings, invest in expensive “systems,” attend any “mandatory leadership summits,” or deal with ongoing pestering of any kind. As a salon owner myself, I understand better than most that we don’t have time for any of that garbage.
My job is to tell you the truth, whether you like it or not. Chances are, you already know what to expect from me, but if you don’t, here’s a quick overview:
- An effective consultant isn’t your friend. I won’t say what you want to hear, but what you need to hear. Some of these things won’t be easy to swallow but will need to be acknowledged and corrected.
- An effective consultant is thorough. I research every client’s business prior to the appointment. If your appointment includes a pre-consult evaluation or assessment, the odds are good that I’ll present more questions, suggestions, and observations than you will have prepared yourself.
- An effective consultant is honest about their limitations. It’s rare, but if I don’t know the answer to one of your questions or have a solution to a problem we’ve identified, I will find and direct you to a reputable source (like a link to a precedent or statute) or refer you to the appropriate specialist (like an attorney).
- An effective consultant is trustworthy. I understand how sacred our businesses and careers are and how hard it can be to seek advice and implement strategies that may fall outside of our comfort zones. I don’t take my responsibility to you lightly. I never advise anyone to do anything I wouldn’t do myself if I were in their position.